Shipping policy

SHIPPING POLICY

1. ORDER PROCESSING

At Nestiva, we aim to process and ship all orders as quickly as possible.

Orders are processed within 1–3 business days after payment has been successfully received.

Please note that orders are not processed or shipped on weekends or public holidays.

2. SHIPPING TIME

Once your order has been processed and shipped, the estimated delivery time is:

4–8 business days

Delivery times are estimates and may vary depending on the destination, carrier delays, customs procedures, weather conditions, or other circumstances beyond our control.

3. SHIPPING CONFIRMATION & TRACKING

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for the tracking information to become active after your order has been shipped.

4. DELIVERY DELAYS

While we do our best to ensure timely delivery, Nestiva cannot be held responsible for delays caused by shipping carriers, customs, incorrect or incomplete delivery information, public holidays, or circumstances beyond our reasonable control.

If your order has not arrived within the expected delivery period, please contact us at:

Email: nestivastoreeu@gmail.com

5. INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping information at checkout.

Nestiva is not responsible for orders that cannot be delivered due to incorrect or incomplete shipping information provided by the customer.

6. CONTACT

If you have any questions regarding your order or shipping, please contact us at:

Email: nestivastoreeu@gmail.com

We will be happy to assist you.